Do’s and don’ts of mental health at work

The World Health Organization estimates that 264 million people around the world experience depression. The most common mental health conditions — depression and anxiety — cost the global economy $1 trillion annually. That adds up to an enormous impact, both personally and financially.

While it may be hard to see how you can counteract such big issues, everyone has the power to make a difference at the individual level. So, just how do you support a colleague or loved one who is struggling?

Do: Pay attention to the signs

Depression, anxiety, and other conditions are often invisible. Signs of mental illness can vary by condition and person, but there are signals if you watch for them. Is your partner sleeping more lately? Is your child staying home on Saturday night instead of hanging out with their usual friends? Is your colleague forgetting deadlines or appearing unfocused in meetings? These could be signals of a deeper issue.

Don’t: Avoid your discomfort

Many people feel uncomfortable talking about mental and emotional health. It’s hard to know what to say. Although based in caring and love, pointing out a silver lining (“At least you have a job/food to eat/your health,” or “You are a stronger person because of this”) isn’t helpful. Instead, acknowledge their struggle, and share something that you love or appreciate about them. Remember that listening without judgment or trying to fix something shows you care for them.

Do: Normalize mental well-being

At work, be honest about taking a walk for your mental health or having a therapy appointment in the middle of the day. Make it a regular habit to share the resources your organization offers and encourage your colleagues to use these services. At home, talk about your feelings and ask others about theirs. If warning signals pop up, mention your concerns and offer to help find a therapist and make an appointment to get help.

Do: Educate yourself

Learn more about what they may be experiencing and how you can provide the best support possible. Check out organizations like The Jed Foundation, Project Lets, and the National Alliance on Mental Illness.

Remember, there are differences in what is appropriate at home and at work. Remain professional and respectful as you ask a colleague questions, but don't shy away from offering your support no matter where you are. The most important thing is to be present – no one should face a mental health challenge alone.

Sources:
“What Happens When You’re Disabled but Nobody Can Tell,” New York Times (nytimes.com), July 10, 2020
“5 ‘Helpful’ Ways You Might Be Harming People with Mental Illness,” Healthline (healthline.com)
“Supporting a family member with serious mental illness,” American Psychological Association (apa.org), August 27, 20190
“8 Ways Managers Can Support Employees’ Mental Health,” Harvard Business Review (hbr.org), August 7, 2020